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Tax, Delivery & Returns

Tax/VAT:

The prices shown at our website do not include VAT/Tax. UK customers will have VAT added to the item at the checkout stage, customers from other countries do not pay for UK tax, local tax might occur at your destination country.

Delivery:

  • FREE delivery worldwide for orders from £800, otherwise its a flat delivery fee of £30

  • FREE delivery in the UK for All orders

  • Your parcel will be delivered by Fedex, UPS or UK Royal Mail Special Delivery

  • Made-to-order items take approximately 6 weeks for production and despatch

  • Orders are dispatched Monday –Friday, excluding UK public holidays

  • We will send a confirmation email with your tracking number to confirm that your order has been accepted and despatched. 

Returns: 

  • For 'IN STOCK ITEMS', items exclusive of rings and earrings can be returned/exchanged within 28 days;

  • Made-to-order and customised items are not eligible for return/exchange and refund;

  • We do not offer return/exchange and refund on rings as each ring is made-to-order for different sizes, please do check your finger/ring size prior to ordering; 

  • We do not return/exchange and refund on earrings due to hygiene reason.

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