top of page

Tax, Delivery & Returns

Tax/VAT

The prices shown at our website do not include VAT/Tax. UK customers will have VAT added to the item at the checkout stage, customers from other countries do not pay for UK tax, local tax might occur at your destination country.

 

如果您是相对英国的海外顾客,您不用支付20%的英国消费税。如果您是在英国旅游期间购买我们的商品邮寄到英国的暂驻地址比如酒店,请联系我们,我们会为您取消您的英国消费税。

Delivery:

  • FREE delivery worldwide for orders from £800, otherwise its a flat delivery fee of £30

  • FREE delivery in the UK for All orders

  • Your parcel will be delivered by Fedex, UPS or UK Royal Mail Special Delivery

  • Made-to-order items take approximately 6 weeks for production and despatch

  • Orders are dispatched Monday –Friday, excluding UK public holidays

  • We will send a confirmation email with your tracking number to confirm that your order has been accepted and despatched. 

Returns: 

  • For 'IN STOCK ITEMS', items exclusive of rings and earrings can be returned/exchanged within 28 days;

  • Made-to-order and customised items are not eligible for return/exchange and refund;

  • We do not offer return/exchange and refund on rings as each ring is made-to-order for different sizes, please do check your finger/ring size prior to ordering; 

  • We do not return/exchange and refund on earrings due to hygiene reason.

bottom of page